Worthington Auto Repair

My husband began working for Worthington Automotive after a large company closed stores and their auto shops. He found himself unemployed after 20 years of dedicated service, frustration over the company not wanting to do what was best for the customer and promoting sales of unnecessary repairs. Since he has been with Worthington Automotive, he is encouraged to do the right thing for the customer. The management team at Worthington Automotive truly care about the customer and take pride in doing things right the first time. Being the wife of an experienced and capable mechanic, there are very few places my family would trust with their vehicles; Worthington Automotive is at the very top of the list. Take a chance on them and you'll be very happy you made the choice!

Excellent experience with this shop. I brought in a brake line/caliper; I had a seized fitting on a brake line (I'm a DIYer). They made a new line quickly, while I waited, and to my astonishment, made the line at no charge. This is certainly uncommon. I would definitely go to them again if I needed help with a project. I haven't had them do any repairs for me but if I did need to go to a shop, I would recommend them.

Love these guys, they are the best! Great prices, nice employees, and they go above and beyond for their clients. I am talking a ride to work (I worked 5 miles from the shop, in case you think they will be your taxi) when I dropped my car off one morning. Can't beat such a great service!

This shop, and owner Mike, is where you want to bring your car if you want honest, safety-oriented guidance. Mike listened to me regarding my financial situation, took the time to trouble-shoot throughly. Unlike other shops, he did NOT try to get me to make non-essential repairs that I couldn’t afford. When a part put in by another shop needed to be checked, they made sure that I went there so that it would be covered under warranty. Integrity and directness is what I want in an auto shop, and I found it at Worthington Automotive. Thank you. I will be back!

After having an issue with a local shop in Delaware I took my 09 nitro into Worthington automotive. They immediately diagnosed the issue, went over the error codes with me, explained the best coarse of action and gave me an accurate estimate. The work was completed extremely fast and my car is running like new again. It’s very hard to find an honest and reputable mechanic these days, Worthington automotive has the process down to a science. They are by far the best place to take your vehicle for service in the Columbus area. Fair pricing, honest estimates, and genuine employees. What more could you ask for. 15/5 star rating in my book.

Love this place! They have treated us so well for a number of years. My husband and I have gone to them for a variety of routine maintenance and special repairs over the years. They are timely, honest and trustworthy. I won't take my vehicles anywhere else.

I had found Worthington Automotive on Google and was impressed by the number of great reviews so I decided to give them a try. The reviews dont lie. This company is committed to outstanding service at a very reasonable cost. I had just done the rear brakes within the last month but now I had issue with the fronts. Although I had done the rear myself, I simply didn't have time to deal with doing the fronts. They fixed the fronts and let me know that the new rear caliper that I put on was faulty. They took it off and actually took it back to the parts store where I bought it and exchanged it for me under warranty. WOW! They did not have to do this and as someone whom runs a business, I can appreciate a company that goes the extra mile. I wont forget this and they have gained a loyal customer.

I have been coming here for the past 2 years and I have been very impressed by the customer service each time I have visited! I work in the area and drove in one day to discover I had a nail in my tire. They were able to get my car in and patch the tire the same day. Another time, my car started feeling wonky as I was driving in. I stopped by the shop and asked if they could take a look. It turns out that it was just ice, so they knocked it out of the wheel well for me free of charge. Recently, I had my oil changed and was told I needed to buy the screws and fasteners for the plastic covering on the bottom of my car. They were right bc it started falling off on my drive in to work today. Thankfully, I has already bought the parts so they put the fasteners on for me today, again free of charge. I have always received fast and friendly service. I love this place!!

My belt mysteriously went bad in my car on my way to work, I called in and Todd got me in immediately. In addition to fixing the belt, I mentioned a problem a previous mechanic had made out to be a big problem but they checked it out and reassured me there was no reason to proceed with an extensive repair. Mike even offered to give me a ride to work if I didn’t have someone coming to get me. Great guys and happy I found a place to go for future problems!

Whatever sense of dread I usually have with having to take a car in to get serviced is completely gone now that I have gone here. You work with the owners directly and you never get the sense they are trying to bilk you, just do honest work at an honest price. The work I needed done on my vehicle justifiably should have taken a couple days (order the part, wait for it to arrive, do the actual work, etc), but everything aligned and they got it done the next day. I don't think I could recommend this place highly enough.