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5

This place is great! I was able to drop it off and my car was completed as promised, on time.

5

Always quick with estimate and timely on repairs being done

1

I am not too happy with them. I took my car in the evening before with an appointment to have my car inspected first thing in the morning. I got a phone call at 10:00 with confusion about what I had written on the envelope. They already had what they needed to do because I already talked to them about it. So, 2 hours had gone by and my car had still not been looked at. Finally, they looked at my car it was about 4:30 in the afternoon when, I was under the impression it would be at noon. I was on the phone with the guy and he was telling me the issues, being one that my transmission fluid was dripping that was a no-brainer, but instead of filling and topping off the fluid he assumed he was going to talk me into doing the work on my car. So they had to bring my car back in and top off my transmission fluid before I took it. For all this it ended up costing me $80 for really nothing, except for having my car the whole day on my day off. I left at around 6 o'clock. I will never go back to them.

5

Always a pleasure to have Worthington Automotive do my work. They do a great job.

5

Great service at a fair price!

5

3

Service was great but the website needs fixed. I made an appointment online and even got emails inquiring about said appointment but when I went in to drop off my car they had no record of it. Whoever is the vendor of the website needs to make some changes ASAP. The employees are extremely frustrated. They should not be held accountable for an IT issue that the company is paying to maintain.

5

Great service and definitely put the customer first. They will not just repair things without actually confirming the issue at hand. Tony is amazing and a great guy.

5

5

Honesty goes a long way. Two weeks ago, I purchased headlights a reputable dealership said was needed to resolve my SUV headlight issue. After purchasing the parts, I took them to Worthington Automotive, who came highly recommended, to get an estimate to install the headlights. Worthington Automotive informed me that the parts were not going to solve my issue. I am grateful for their honesty in telling me the truth versus installing the headlights knowing it was not going to make a difference. I strongly recommend Worthington Automotive. The entire team there is professional and awesome!

Worthington Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Worthington Automotive (614) 468-1666 if you have any issues in accessing any area of our website.